AULICA offers full returns.
If you experience any issues with your order (such as a broken product, incorrect item, or non-delivery), you may submit an order issue via the order page. The brand will either refund or resend the affected products. All brands are required to resolve such issues, and Orderchamp will ensure this process is completed.
**Accepted Reasons for Return**
* Broken items
* Incorrect items sent by the brand
* Customer changed their mind and wishes to return the product
